The Locatemobi advisors have set up this FAQ to allow all Locatemobi customers or all our future customers to find out about the services offered by Locatemobi. If after reading this FAQ you still have questions, do not hesitate to contact the Locatemobi advisers who are available to answer all your questions.

To use our geolocation service nothing could be simpler, you just have to follow these 3 steps :

  1. Enter the phone number associated with the cell phone on our homepage
  2. Enter your email address to receive the position of the cell phone
  3. Go to your personal space to see the position of the phone on our map.

At it was imperative to offer to all our customers a service compatible with all operators and phone brands. So no matter the brand of cell phone you want to locate or the operator used, you will have no problem!

To terminate your Locatemobi subscription you just have to go to our cancellation page and fill in the email address you used when you subscribed. The cancellation of your Locatemobi subscription is completely free and instantaneous !

Our geolocation system works in the following way. We send a text message to the phone number containing a link to share the location, if the person in possession of the phone accepts, we will then have access to the location of the phone and we will be able to transmit it to you. However, it is imperative that the phone has access to a network and is turned on.

No, it is impossible for the person in possession of the phone to determine who asked him to share the location of the cell phone.

It is perfectly legal to request the location of a cell phone, the Locatemobi team has made sure to offer a 100% legal service to all our customers.

It is possible to contact the Locatemobi team from Monday to Saturday from 8am to 8pm. You can reach the Locatemobi advisors :